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Student Success Specialist (Upward Bound) - Grant Funded

https://stmarytx.applicantpro.com/jobs/3223553

  •  Closes 31-Mar-2024 (CST)     |      Upward Bound     |      San Antonio, TX, USA     |      Full Time     |      Competitive Pay; Generous vacation, sick, & holiday benefits; Excellent health welfare benefits with 100% tuition assistance available.

Description:

The Student Success Specialist is responsible for ensuring the success of Upward Bound participants by coordinating services, activities, events, and intervention strategies that aid students to achieve their academic realization from high school to graduation from an institute of higher education. The position monitors participant progress while fostering relationships between the program, high school administration, faculty, staff and students.

This position is funded in whole or in part, by an external grant and is subject to immediate termination if the grant funding ceases. No employee who is in such a position may file a grievance over the termination of the position. While it is possible that grant funding may be renewed, the current funding for this position ends on May 31, 2027.


ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Participates in the recruitment process by interviewing, evaluating, and selecting eligible participants; reviews student applications, interviews applicants, and assures participants meet the eligibility requirements.
  • Educates students on policies and procedures, goal setting, program requirements, academic and career planning, social/personal intervention and mentors students.
  • Monitors participants progress; maintains appropriate records to ensure compliance with grant regulations and reporting requirements.
  • Monitors and reviews students' high school grades and assist with the development of a plan for continual improvement and provides intervention and/or learning strategies.
  • Serves as a point of contact for the program, will answer program questions from faculty, staff, and students, serves as liaison to the campus target schools, community agencies, and the general public.
  • Provides enrollment guidance, managing web presence and some marketing efforts, drafting program materials, planning and executing events, preparing and analyzing reports.
  • Develops and presents information at target schools, community events, workshops and other relevant outreach programs to recruit participants for program.
  • Develops and conducts individual and small group college, and financial workshops for program participants and their families.
  • Provides assistance to students and parents with completion of the FAFSA, Common Application, Apply Texas Application, scholarship applications, etc.
  • Maintains a structured schedule of visits to target schools to meet with students; academic instructors, and school counselors.
  • Assists with the maintenance of student files, program records, program report; and handles documentation and information as sensitive and confidential.
  • Assists with new student orientation and the supervision of participants on field trips, events, and during times of physical recreation.
  • Develops personal education plans for participants, and evaluates transcripts; assists students with preparation for and completion of registration for the SAT and ACT assessments
  • Administers and interprets career interest inventories and discusses the outcome with students.
  • Assists with planning and implementing highly successful programs and services to enable participants to successfully complete high school, apply for college admissions, financial aid including scholarships, and/or housing.
  • Conducts outreach and follow-up on former participants; assists with time and effort reporting as needed for grant management.
  • Assist students with the development of academic resumes and strongly effective college essays for college applications.
  • Performs other duties as assigned.

QUALIFICATIONS:

  • Bachelor's degree from an accredited college or university in counseling, secondary education, social work, psychology or related field, Master's degree in counseling preferred
  • Certification/licensure in counseling and guidance, educational psychology, educational administration, social work, with licensure in the State of Texas preferred.
  • 3 or more years of successful work experience in Upward Bound or a similar or related program
  • 2 or more years of full-time, professional work experience within an academic setting that includes teaching and/or counseling high school students including career guidance is preferred;
  • 2 or more years of experience/knowledge of the following processes at the university level: (1) academic development, (2) admissions, (3) financial aid including scholarships, (4) residential housing, and (5) career guidance is preferred;
  • 2 or more year of full-time, professional experience serving potential first generation college students from low-income backgrounds preferred;
  • Must clear and maintain a favorable background investigation and clearance.
  • Must have valid driver's license, motor vehicle liability insurance, and personal injury insurance, or have a self-reliant source of transportation to conduct business on a daily basis
  • Must have the ability to demonstrate intermediate to high skills in MS Office (Word, Excel, Access, Publisher, Outlook, Teams, and Zoom or similar platforms); familiarity with financial systems (Banner), a plus
  • Must be able to work flexible hours, including evenings, and weekends.
  • Must be able to conduct home visits and to travel to assist with the supervision of participants on field trips.
  • Bilingual Preferred (English/Spanish with the ability to understand and to make one's self understood to Spanish speaking individuals)
  • Demonstrated successful experience working with youth from low-income and culturally diverse backgrounds.
  • Demonstrated ability to motivate and inspire students to achieve their highest potential; experience serving potential first generation college students from low-income backgrounds preferred; Strong knowledge of the Upward Bound program and the population it serves; alumni of the program are preferred
  • Experience in recruitment of high school youth for participation in an academic program
  • Experience with virtual training, coaching, or instruction preferred.
  • Must have excellent verbal and written communication skills; strong public relations and customer service skills with an ability to implement diplomacy and discretion at all times; ability to work effectively with high school students, parents, school counselors, teachers, faculty and staff.
  • Must have high ethical standards and a strong sense of confidentiality; ability to prioritize and manage multiple deadlines; thrive in a complex work environment; display solid problem solving and interpersonal skills; work well independently and as part of a team; professional demeanor, appearance and strong work ethic required
  • Must have a high attention to detail and be able to organize workflow, coordinate activities, balance simultaneous projects without loss of efficiency in a multi-tasked environment, and manage multiple priorities to meet deadlines.
St. Mary's University is a Hispanic-Serving Institution and an Equal Opportunity Employer. The University is committed to furthering diversity, equity, and inclusion and encourages all qualified candidates apply.

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Program Services Specialist, TRIO Talent Search (Grant-Funded)

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The Program Services Specialist for TRIO Talent Search is responsible for coordinating and/or providing academic support, information, and services to 6th-12th grade students/prospective students across the TRIO TS program. Services may include but are not limited to: case management, workshop and activity implementation, college admissions, financial aid, academic advising, career exploration, college and major exploration, disability services, etc., for the programs and targeted populations.

POSITION SUMMARY
Responsible for coordinating and/or providing academic support, information and services to students/prospective students in a single program area or across a number of program areas that may include but is not limited to admissions, financial aid, advising, career services, international students, disability services, etc., for one or more special programs and/or populations.
 

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
Knowledge of programs and related college services available to students and/or potential students that foster student success. Ability to interpret and apply applicable laws, rules, regulations, policies, and procedures. Ability to keep up-to-date on trends and best practices related to program area through professional development activities.
Knowledge and ability to guide students/potential students regarding educational issues such as course and program selection, class scheduling, TSI compliance, standards of academic progress, adjustment to college life, study habits, career planning, etc. Ability to create/provide training sessions, workshops and seminars that promote the student experience.
Ability to develop positive, strategic working relationships with diverse internal/external stakeholders and constituents in order to promote the college experience. Able to interact with staff to coordinate training venues, media services, and classroom reservations/set-up at college/location facilities. Ability to assimilate information from diverse resources in order to make informed decisions.
Must be able to manage multiple initiatives and be flexible in a fast-paced constantly changing environment. Must be ethical and able to maintain confidentiality pertaining to student records. Able to effectively manage work responsibilities, establish priorities, and accurately record, proof, and compare data.
Must be able to listen effectively and have excellent interpersonal, verbal and written communication skills in order to interact with individuals from diverse backgrounds. Must possess excellent customer service skills, and the ability to work in a team-oriented setting. Ability to utilize computer technology to access information, maintain records and prepare reports.

PHYSICAL REQUIREMENTS
Normal physical job functions performed within a standard office environment. Reasonable accommodations may be made to individuals with physical challenges to perform the essential duties and responsibilities. Occasionally may be required to lift and carry materials weighing up to 20 pounds.

MINIMUM KNOWLEDGE AND EXPERIENCE
Associate’s degree plus two (2) years of work related experience. Official transcripts will be required. Must have a current and valid driver’s license for off-site travel. Ability to work extended hours beyond the regular 8:00 a.m. – 5:00 p.m. workday including nights and weekends. *** Will be subject to a criminal background check. Some positions may be subject to a fingerprint check. ***

ESSENTIAL DUTIES AND RESPONSIBILITIES
Responsible for coordinating college and/or special program/population activities to meet program objectives. Specific objectives vary, but generally relate to special student populations or a specific grant targeted student population and may include any of the following services i.e., advising, training, tutoring, placement, assessment, mediating, evaluating, interpreting, etc.
Recruits students/prospective students from the college service area. Publicizes program services through public and private information sources and coordinates program(s) with existing college services. Develops forms, handouts, and brochures used in program; coordinates production and distribution activities.
Acts as a liaison with internal/external entities to assist and/or enhance program to increase enrollment or to promote the District. Make classroom presentations; develops and/or provides training through workshops and seminars to inform and/or recruit students; organize and implement events to recognize special accomplishments of recipients; plan and organize special cultural events/field trips to meet program and/or funding source requirements. Process checks (stipends) according to program or grant regulations as applicable.
Responsible determining program eligibility by reviewing related forms and applications for accuracy, completeness and compliance with DCCCD policies, program guidelines and state/federal regulations. Responsible for developing and maintaining database of students served which is utilized in periodic reports to college officials or local, state, federal or private agencies.
Utilizes excellent interpersonal/presentation skills and communicates and expresses ideas effectively both orally and in writing when interacting with individuals from diverse backgrounds within the DCCCD community network. Provides excellent customer service.
Completes required DCCCD Professional Development training hours per academic year. Performs other duties as assigned.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Incumbents may be directed to perform job-related tasks other than those specifically presented in this description. Position requires regular and predictable attendance.

Applications Deadline

March 1, 2024


Dallas College is one of the largest community colleges in Texas. Since 1965, we have helped almost 3 million people on their educational journey.

Dallas College originally operated as a district of seven independently accredited colleges. In 2020, those colleges united under a single name in order to offer our students a more streamlined, more convenient experience. The seven original campuses live on as our primary locations.


Texas TRIO Association (TX-TRIO)  Address:  1225 W. Mitchell St. UTA,  Box 19356, Arlington, TX 76019  Phone: 817.272.2633

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